When I Try to Install a Galaxy Watch Face It Says Check Connection and Try Again

The Samsung Galaxy Watch 4 series brings a shiny new Bone and a more than meaning focus on health tracking than e'er earlier. We've already called it the best Samsung smartwatch you can buy, but that doesn't hateful it isn't without its issues. This article will detail some mutual Samsung Galaxy Watch 4 problems and how yous tin fix them. We recommend visiting our original Samsung Galaxy Watch issues and solutions hub if you own an older Tizen-powered Samsung smartwatch.

See also: The best Samsung smartwatches you can purchase

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Samsung Galaxy Watch iv problems: Before we outset

Before tackling more detailed troubleshooting guides, be sure to tick the following boxes. Often, you tin rectify a Samsung Galaxy Watch iv trouble only past restarting the device. The aforementioned is true for any device.

• Make sure your Galaxy Sentinel 4 and smartphone hold plenty charge. They don't have to be full, but nosotros recommend at least fourscore% battery life to rule out power bug.
• Restart your smartwatch and smartphone before taking whatsoever other steps. This provides y'all with a clean slate and should remedy whatever small-scale issues.

Our verdict: Samsung Galaxy Sentry four review

Problem #1: Pairing and syncing issues

Kaitlyn Cimino / Android Authorisation

Although the Galaxy Watch 4 now runs on Wearable Bone, its pairing process may however be problematic for some.

• It's important to mention that yous'll need to install a few essential apps on your telephone to facilitate Milky way Picket 4 pairing. Samsung and non-Samsung phones will need to download the Galaxy Wearable app. Non-Samsung devices besides require the Galaxy Watch 4 plugin and Samsung Accessory Service. These 2 should automatically install when needed.
  • Open the Galaxy Wearable app, and hitting First to allow the phone to search for your scout. Confirm that the 6-digit code on your watch matches up with your telephone. You'll then demand to follow the prompts to consummate the pairing.
• If the Galaxy Wearable app cannot observe your watch, follow the steps below.

Potential solutions:

• Ability cycle your phone and watch's Bluetooth service.
  • To practise this on your watch, head to Settings > Connections > Bluetooth. Toggle it off, look a few moments, and so toggle it dorsum on again.
• Try placing the two devices adjacent to each other, and ensure no objects obstruct their path.
• However nothing? Endeavour rebooting your smartwatch and smartphone. Yous can find details on how to restart your Galaxy Watch iv at the human foot of this article.

Other solutions:

• If you meet the infamous "This watch isn't supported on this telephone" mistake when setting up your watch on the Galaxy Habiliment app, there is a workaround.
  • Instead of using the Galaxy Clothing app to prepare up your sentry, utilize Samsung Health.
  • Open up Samsung Wellness and log in with your Samsung account. Once complete, tap the three-dot carte du jour button, select Settings > Accessories > Scan for accessories.
  • Once your lookout man is detected, select your picket.
  • Samsung Health will prompt you lot to install diverse apps and add-ons, including the Galaxy Watch 4 plugin. Yous'll also need to log in with your Google account. Merely follow the prompts.
  • Your lookout man should be usable on your device when the entire process is complete.

Problem #ii: Charging issues

Kaitlyn Cimino / Android Say-so

Is your biggest Samsung Galaxy Sentry iv problem related to charging? The wearable uses wireless charging to top up its battery. But like any other device, this process could occasionally confront a few issues.

Potential solutions:

• First, we recommend checking off these particular boxes before troubleshooting your device.
  • Ensure your watch's charger is continued to the wall and the plug is switched on.
  • Check if there's any damage to the watch's charger or the charging cable. If so, apply a different charger or cable if available. You can also effort using your phone if it has reverse charging or wireless power share.
  • Doubtable the wall plug might be the issue? Cheque if another appliance works in that specific plug.
  • Ensure the back of the Samsung Galaxy Picket 4 and its charging dock are clean and free of droppings.
• Now, if none of these easy remedies solve your trouble, endeavor rebooting your smartwatch before attempting to charge it once again if information technology has some reserve battery life.
• As a last resort, you may need to reset your Galaxy Scout 4.
  • To do this from the watch, head to Settings > Full general > Reset. Tap Reset again to confirm.
• If your watch withal doesn't charge, yous should take information technology to Samsung for a diagnosis.

Other solutions:

• If your Galaxy Watch 4 is charging only doing and then slowly or heating up, effort switching information technology over to Plane style while it's on its dock. This volition end any active connections, which should take some load off the device.
  • To do this, swipe down from the top of the lookout man to admission the Quick settings console. Tap the Airplane icon.
  • If your spotter is still overheating in Plane fashion while on its charging dock, be sure to contact Samsung. It could exist a hardware defect.

See as well: The best wireless chargers y'all tin can buy

Problem #3: Updating issues

Kaitlyn Cimino / Android Authority

Keeping your Milky way Picket 4'due south software up to date is an essential maintenance job. Although the lookout man should handle this process on its own, it might require some aid from you.

Potential solutions:

• First, double-check if your smartwatch'southward software version is current.
  • To cheque your watch's software version, caput to Settings > Nigh watch > whorl downward to Software.
  • Compare it to the final software update listed in our Galaxy Watch 4 updates hub.
• If you're running an older software version, y'all tin can initiate an update.
  • To do this from your watch, head over to Settings > Software update. If an update is bachelor, yous tin can go ahead and install it.
  • If an update isn't available, it'due south possible the patch has non reached your region or hasn't been released by your carrier. Look a week or ii, and so check for any updates once more.
• If your watch fails the update cheque, you may take an net issue. If your telephone can connect to your Wi-Fi network but your watch can't, y'all may need to revoke/add together Wi-Fi network access on your wearable.
  • On your watch, open Settings > Connections > Wi-Fi. Hither, yous can remove the network details from the watch by tapping Forget.
  • At this betoken, we'd recommend switching off your Wi-Fi and switching it on once again.
  • Once complete, you can tap on your network and fill in its passphrase to add it one time more.
• Yous might have total internet connectivity from your picket, but an update may even so not install correctly. Try initiating the update by using your phone instead.
  • On your telephone, open up the Galaxy Wearable app > Spotter settings > Watch software update. If it fails, endeavor rebooting your phone and smartwatch before trying the procedure in one case more.

Problem #4: Screen bug

Jimmy Westenberg / Android Say-so

Similar most Samsung smartwatches, the Galaxy Sentry four has a bright, colorful AMOLED. Nonetheless, if it refuses to switch on, hitches, or experiences any other problems, y'all'll need to follow the below troubleshooting steps.

Potential solutions:

• If you tin freely gyre through menus, but the watch won't display its watch face, the face itself might exist the issue. Nosotros recommend reverting to a stock watch face that ships with the device to dominion out any third-political party confront bug.
  • To switch to a stock face, tap and agree the electric current watch face, swipe left to scroll through the available faces. Tap on the face you wish to utilize.
  • You lot can also alter watch faces from the Galaxy Wearable app on your phone. Open the app, tap Watch faces, and tap on a stock face.
• Try rebooting your device, and pay attention to the display during the boot process. If you lot run into the Samsung logo, that ways it probably isn't a hardware issue. If nothing is displayed, it's likely a hardware defect.
• Ultimately, if this doesn't solve the outcome, you lot may need to reset your watch.
  • Your smartwatch'southward display might be unusable, so use your phone to reset it.
    • Open the Wearable app, tap Watch settings > Full general > Reset > confirm Reset.
    • After the reset, you volition need to pair your spotter to your phone once more.
• If your Samsung Galaxy Picket four's display doesn't show whatever content, even during the kicking screen, yous may demand to have information technology to Samsung for a deeper diagnosis.

Other problems:

Is your Samsung Galaxy Watch 4's display not responding to gestures?

• You'll need to enable Raise to wake.
  • To practise this on your sentinel, open Settings > Display > Screen wake-upwardly. You can select Raise wrist to wake to enable the gesture.
• Yet not working? Double-bank check if Water lock mode, Theatre mode, Bedtime manner, and Power saving manner are disabled. These modes prevent the display from switching on. They're easy to forget just can be hands disabled.

Problem #five: Notification issues

Jimmy Westenberg / Android Authority

Are yous non getting notifications from your smartphone? That's an annoying Samsung Galaxy Lookout four problem to have, but there are several possible remedies.

Potential solutions:

• Double-check that your smartphone is permitted to send notifications to your watch.
  • To practice this, open up the Galaxy Wearable app on your telephone, tap on Notifications on the app'due south dwelling screen, and ensure the main toggle is switched on.
  • If you lot discover that merely some apps aren't sending through notifications, y'all can check if that app is allowed to do so on this page, too.
• If you lot however aren't receiving notifications in any capacity, cheque if any power saving or alert brake modes are activated on your Samsung Milky way Sentry iv. But as they hamper the brandish, Theatre mode, Bedtime manner, and Power saving manner can foreclose your device from relaying notifications.
• Still aught? Effort restarting your watch and smartphone if you haven't already. Do the same with Bluetooth on both devices.

Trouble #vi: Battery issues

Jimmy Westenberg / Android Authority

One of the bigger Samsung Galaxy Sentry 4 problems, at least compared to its older Tizen siblings, is its battery life. If you lot find your wristwear is spending too much time on its charger, in that location are several means to amend its battery endurance.

Potential solutions:

• If you've just unwrapped your Galaxy Watch 4, we'd recommend running a software update. Samsung will likely issue improvements to the clothing'due south power draw throughout its lifespan, and so be sure to check for patches regularly.
  • To exercise this, open Settings on your sentinel > Software update to check for updates > hit Install now if there'south an update available.
• Remove apps you don't demand from sending notifications. Y'all can practise this from the Milky way Habiliment app on your phone > Notifications.
• Switch to a stock lookout face. If y'all've installed a new third-political party spotter face and detect that your battery is now draining faster, switch dorsum to a stock face.
• Remove apps you no longer use. Apps running in the background are a sure-fire fashion to rob your watch of battery life. Sure, some apps are needed, but uninstall those that aren't essential.
  • To practice this, swipe up on your watch to open the apps tray. Find the app your wish to uninstall. Tap and hold the app's icon, then hit Uninstall. Tap OK to confirm.
• Disable screen features.
  • Some features, like Always-on display and screen wake gestures, are useful, but these do drain your battery in the background. Try switching these features off to lengthen your watch's endurance.
    • To switch off the always-on brandish, open Settings > Display > toggle off Always-on display.
    • To disable screen wake-upwardly gestures, open Settings > Display > toggle off Enhance wrist to wake. Hither, y'all can select Touch screen to wake or Turn bezel to wake (Milky way Watch 4 Classic just) every bit an alternative.
  • It's also a skilful idea to adjust the screen timeout.
    • To do this, head to Settings > Display > Screen timeout. The briefer the timeout, the more battery power you'll save.
  • You can also disable Car brightness by heading to Settings > Display > Brightness.
• Ensure location services are switched off. Some apps, like Google Maps, require GPS and location data, simply you don't demand location services to be on constantly. Switching it off may improve battery life.
  • To exercise this, open Settings > Location > toggle off the feature.
  • If you demand GPS running in the background, you can disable Improve accuracy to end the sentinel from using mobile networks and Wi-Fi to eternalize accuracy.
• Disable media auto-sync. The Galaxy Watch iv can keep images and music synced with your smartphone in the background. This is dandy for convenience but not ideal for maximizing battery life.
  • Open the Galaxy Wearable app on your phone > Watch settings > Manage content to disable epitome and music syncing. Hither you tin can disable auto-syncing.
• Disable automated health measurements. Samsung Health automatically keeps tabs on your heart rate, stress levels, and blood oxygen levels while you sleep. If y'all want to salve as much bombardment as possible, y'all can switch these features off.
  • You can switch these features off by heading to the Samsung Health app > Settings > Measurement.

Other solutions:

• Samsung includes a ability-saving mode on the Milky way Scout 4 that automatically disables several groundwork processes. Enabling it is a good troubleshooting pace too.
  • To enable power saving style, open up Settings > Battery > tap Ability saving to enable the feature.
  • Notably, this fashion volition switch off Wi-Fi and LTE, use grayscale for the habitation screen, and plough off all functions bar the essentials.
• Want to get a step farther? Sentry-only mode will turn the Galaxy Watch 4 into a unproblematic timepiece.
  • To activate it, open Settings > Battery > Watch only. Tap Turn on to actuate it. Your sentry will now only brandish the time.
• If none of these solutions positively touch on your battery life, your Galaxy Watch 4 might be faulty. If you suspect a hardware problem, it'due south best to take information technology to Samsung for a professional person diagnosis.

Problem #7: Action tracking issues

Jimmy Westenberg / Android Authority

The Galaxy Watch 4 packs many fettle and health tracking features, from body composition monitoring to ECG smarts. However, it's non flawless. Some have come across Samsung Galaxy Watch 4 problems relating to these tracking smarts, but at that place are potential fixes.

• Firstly, several features advertised on the Galaxy Watch 4 volition but function if the wear is paired to a Samsung smartphone. This includes the ECG feature, claret pressure monitoring, and new snoring monitor. Notably, the claret force per unit area monitor is just available in Australia at the time of writing. If you tin't find these functions on your device, or they just aren't working, this is the likely reason.

Potential solutions:

• Is your watch not automatically recording your workouts? Double-cheque if Auto detect workouts is enabled.
  • To practice this, caput to Samsung Health on your watch > Settings > toggle on Car observe workouts. The watch will now detect and record your practise sessions.
• The Milky way Lookout 4 doesn't take the best GPS in the industry, but you lot tin improve its accuracy.
  • Caput to Settings > Location > toggle on Improve accuracy. Your watch will now use mobile networks (if y'all have an LTE watch) and Wi-Fi to calculate your position amend. This will use more battery, though, so ensure your sentinel has plenty charge if you're going out on a longer run.
• Running into eye rate consistency bug? In that location are a few practical troubleshooting steps you lot can take.
  • Cheque if the Milky way Watch 4'south sensor array is clear of droppings. Wipe it with a clean, dry fabric, and ensure your wrist is as well make clean and dry before use.
  • Ensure that the band is just tight enough effectually your wrist. Too loose, and the watch's sensors won't contact your peel. Too tight, and yous might restrict blood flow.

Problem #eight: LTE bug

Jimmy Westenberg / Android Authority

As with previous models, Samsung offers LTE variants of the Galaxy Watch 4 and Milky way Watch 4 Classic. This allows wearers to place calls, send messages, and stream content sans a smartphone. Despite its usefulness, some users have faced issues with LTE connectivity.

Potential solutions:

• Firstly, does your model have an LTE radio? Only iv Galaxy Sentinel four and Milky way Watch 4 Classic models pack the feature, including R865U, R875U, R885U, and R895U. If you have a watch with another model number, your device does non support LTE.
• Once you confirm this, check if your plan is activated.
  • To practice this, head to the Galaxy Wearable app on your phone > Watch settings > Mobile plans.
• Does your spotter refuse to connect to an LTE service? Check if the power saving fashion is on. This will sever connections with Wi-Fi and LTE to relieve battery.
  • Open Settings > Battery > tap Power saving to disable the characteristic.

Other solutions:

• Nosotros've seen several users online concerned virtually overheating problems, specifically with LTE models. There doesn't seem to be a sure fix just yet, but you might be able to mitigate this Samsung Milky way Watch four problem by taking the post-obit steps.
  • Try receiving and placing calls when your watch is connected to your phone via Bluetooth, not in standalone manner.
  • Limit the use of LTE services to areas with a strong LTE betoken. If the watch has to hunt for service, it may advance battery bleed and heat dissipation.
  • Be sure to go on your watch updated. Samsung may issue patches to improve the watches' functioning over fourth dimension.
  • If this Samsung Galaxy Lookout man 4 problem becomes unbearable, we recommend returning the sentinel to the manufacturer for a closer wait.

Run across also: The best unlimited information plans in the Usa

Problem #nine: Bixby issues

Rita El Khoury / Android Authorisation

Occasionally, Bixby might refuse to part correctly on the Milky way Watch 4. But at that place are several ways to gear up the issue.

Potential solutions:

• Is Bixby refusing to wake on vox commands? Double-bank check if the Vocalization wake-up setting is enabled.
  • Navigate to Bixby on the watch's Home screen, then tap Settings. Tap Vocalization wake-upwardly and ensure it's toggled on.
  • Exam information technology by saying "Hullo, Bixby." If Bixby responds, you've fixed the problem.
• Y'all can also set Bixby to activate using the power key.
  • Caput to Settings > Advanced features > Customize keys > Double press > select Bixby.
  • You can at present recall Bixby by double-pressing the power key.
• If Bixby still refuses to acknowledge your commands, check if the correct permissions are enabled.
  • Caput to the picket's Settings > Apps > Permissions > Bixby. Ensure all permissions are togged on.
• Has nothing worked so far? Endeavor force-quitting Bixby.
  • Open the Galaxy Habiliment app on your phone > Apps > App Info > Bixby > Force cease.

Other solutions:

• Turn your telephone's Wi-Fi off and on. Several users online accept reported success with this method, but Samsung doesn't recognize it as a surefire gear up. That said, information technology's probably worth a attempt.
• If you haven't still checked for any updates, at present is a good fourth dimension to do just that. It's possible that Samsung might fix any issues yous're experiencing.

Meet also: Everything you demand to know about Bixby

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Trouble #x: Band problems

Jimmy Westenberg / Android Authority

Like its smartwatch siblings before information technology, the Galaxy Sentinel 4 and Watch iv Classic land with several stock band options, available in silicone, leather, and metal finishes. However, if your watch band carries a factory defect, you can check if your device is still within Samsung's warranty flow. In the United states, Samsung's wearables are covered by a i-year warranty.

If Samsung's standard band options are likewise conservative for you, you can browse our list of the all-time Galaxy Watch 4 bands. Additionally, you can find something a petty different beneath.

How to restart your Samsung Galaxy Watch 4

Restarting the Milky way Watch 4 and Watch 4 Archetype is super simple:

• Press and hold both buttons on the watch until the screen switches off. The watch will and then reboot.
• Y'all can besides swipe down on the home screen, tap the Power button, and tap Turn off to confirm.

More than reading: The elevation Galaxy Scout 4 tips and tricks

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What Samsung Galaxy Lookout man 4 problems take you encountered? Be sure to let the states know in the comments below. We'll do our best to assistance.

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Source: https://www.androidauthority.com/samsung-galaxy-watch-4-problems-solutions-3027760/

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